What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I set the jotforms to send emails to other people's emails instead of mine?

    Asked by logoballpro on January 07, 2015 at 04:36 PM
    If I'm logged into Jot Forms using my personal e-mail, I can see the forms I've created. Can I set up the submit forms so each form could be sent to a different e-mail address than my own personal one? I building the form for someone else, and putting the code into her web page, because she has no idea how to do this.
  • Profile Image
    JotForm Support

    Answered by Mike on January 07, 2015 at 05:51 PM

    Absolutely, you can have different recipients on your Email Notifications. Please take a look at the following guides:

    Setting Up Email Notifications

    Finding out E-mail Address used for submission notifications

    However, the 'Test Email' button will be always attached to your account email. This does not affect the form submissions, so the form entries are being emailed to the specified recipients.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

  • Profile Image

    Answered by logoballpro on January 07, 2015 at 06:39 PM

    I'm still having some issues, So in short:

    1) I have a jot forms account.

    2) I create a form

    3) I add the code to my clients Adobe Muse page

    4) I upload the form to their website

    5) On their website there is a form that people enter information

    6) They enter and submit

    7) The submission should go to my client's e-mail.

     

    Right now everything works up step 6.

    Step 7 is where I am getting the e-mails not my client.

    I get the e-mail as the creator of the form, my client doesn't see it, and the submissions fills up my jot forms form queue. I don't need to see or care that there are submissions made. I'm just the form builder.

     

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 07, 2015 at 09:33 PM

    In order to make Step 7 to work, you simply need to create an autoresponder, here is how:

    Creating a Form Autoresponder