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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Payment Receipt reflecting only fields that were completed on the form

    Asked by cjohansen on January 07, 2015 at 07:28 PM

    I have tried using the form in full but it looks horrible.  What I need for a receipt is just the form fields that were completed.  What I used includes every field on the form whether it was completed or not and is very messy to read.  How do I create a receipt for the total and only the fields used.  For example if the person had no children coming to the event then none of the child fields would show.  If they had two children coming I would want the name, first year at WCC conference and age.

    Is this possible?

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    JotForm Support

    Answered by Welvin on January 07, 2015 at 10:31 PM


    I think you're looking for this function: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts. However, this function will only work for default notification/autoresponder format. Customizing the format before enabling this won't work.

    Let us know if you have any question about this feature.

    Thank you!