- outofstepbooksAsked on January 07, 2015 at 09:05 PM
This happened last week also and on Dec. 2nd I was told:
"The upload field is the one causing the error - users could not upload files due to a full hard-disk.¬†
We have since resolved the issue, and your form should work normally now."
This seemed to fix the problem, however, it just happened again.¬†
I am new to Jotform and I hope that I did not pay for a professional account just to have the hard-disk get full every few days and have to deal with this.
Please let me know what the long term solution is for this.
- outofstepbooksAnswered on January 07, 2015 at 09:07 PM
- JotForm Supportashwin_dAnswered on January 07, 2015 at 11:47 PM
I'm sorry for the trouble caused to you.
Please let me know with which form and submission you are having this issue with. Based on the file name "clintflash.jpg", I did trace it and it seems the image is being displayed correctly. Please check the screenshot below:
Please click on the following URL to download the image:¬†https://www.jotform.com/uploads/outofstepbooks/43484907730157/296491089678900630/clintflash.jpg¬†