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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is not being displayed in mobile device.

    Asked by dcontessa on January 07, 2015 at 09:30 PM
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    JotForm Support

    Answered by ashwin_d on January 08, 2015 at 12:07 AM

    Hello dcontessa,

    Do you mean to say that your form is not being displayed in mobile device? Please share the web page URL where you have embedded your form and we will take a look. 

    Please be noted that for forms to work normally in mobile devices, we recommend that you should use your form's iFrame embed code. Please go ahead and embed your form with its iFrame embed code, that should solve your problem. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    We will wait for your response.

    Thank you!