What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Saving Data to CSV text file on server

    Asked by David Roberts on January 08, 2015 at 11:27 AM

    Hello Jotform

    I am thinking of upgrading using your JotForm sale offer and have a question:

    As well as receiving the submission content to a couple of email addresses, is it possible to add the submission fields to a CSV text file on the server.

    This will make it easier to send periodic messages to form submitters.

    Can you help please.

    David Roberts

    Page URL:

  • Profile Image

    Answered by Carina on January 08, 2015 at 01:07 PM

    Yes, it is possible to download submissions in Excel, CSV and PDF format. To achieve that please go to MyForms > select the form > Submissions:

    Also it is possible to create several reports, like RSS Listing which uses XML or HTML reports that will update themselves automatically:

    If you need further support please let us know.

  • Profile Image

    Answered by Derob on January 09, 2015 at 10:31 AM

    Hello Carina

    Thanks so much for your reply. Sounds good.

    Will each submission get added to the CSV (download) so I get all submissions in one file up to the time of download.

    Finally, if I upgrade now at the special discount price of $49 per annum will my annual price be continued at the special price of $49 when expiry time comes, or will it revert to the price of the day?

    Thanks again.

    David Roberts

  • Profile Image

    Answered by Carina on January 09, 2015 at 11:49 AM

    Hello David

    All the submissions received at that time on the same form can be downloaded to a single CSV file:

    You will need to download a new file every time new submissions are received in order to have updated results.

    If you choose the reports they will update automatically to each new submission. 

    You can test here the HTML table listing report by making submissions on the form:


    And checking the updates on the report:


    I moved the subscription question to a new thread so it can be addressed by my colleagues. We aim at having only one question per thread.

    Let us know if we can assist you further.

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 10, 2017 at 01:52 AM

    Hi there,

    It seems that the reply was not properly posted in this thread. However, if you have concern, please contact us by opening another thread here: Contact JotForm Support.