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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot login using my JotForm Email account

    Asked by Warren Harris  on January 08, 2015 at 12:13 PM

    Hmmmm.  Can't seem to sign in with my email address:  warrenharris_990@comcast.net




    I can't remember URL of web page that has my form.


    warren harris

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    JotForm Support

    Answered by jonathan on January 08, 2015 at 02:22 PM

    Hi Warren,

    Your current JotForm account/username is warrendharris

    In case you forgot your password, you can reset it using the 'Forgot Password' link in the login page https://www.jotform.com/login


    The reset password instruction email will be sent to your email account.

    Hope this help. Please let us know if you are still not able to login to the account.




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    Answered by warrendharris on January 20, 2015 at 10:53 AM
    Apparently, I now have 2 accounts both with an email address of: warrenharris_990@comcast.net .
    I would like to return to the first account under this email address. I think the account number is: 501.143.226.154
    I've developed a form under that account and I'd hate to lose and have to start all over again.
    I guess the account I reset the password is for a guest account: warrendharris. But i'd like to retrieve the work begun under user name: warrenharris
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    JotForm Support

    Answered by Welvin on January 20, 2015 at 01:14 PM

    Hi Warren,

    You have warrenharris_990j@comcast.net for the warrenharris account. It's a different email address.

    We can move the form if you want to. Just please let us know, from what account and to.