How are we supposed to contact Jotform in an emergency if you don't have phone support?

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    neha2010
    Asked on January 08, 2015 at 12:52 PM

    You erroneously disabled our account and I need it reinstated immediately.

    How do I get a reply quickly?

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    Charlie
    Answered on January 08, 2015 at 03:02 PM

    Hi,

    I apologize for the inconvenience that this might have caused you. Unfortunately, we currently do not have a phone support right now. We can be contacted by forum and email, but the forum is the fastest way to get a reply, we usually respond within 24 hours. I see that your concern has already been resolved in another thread you have opened, you can check it here: http://www.jotform.com/answers/492395-Account-disabled-but-we-renewed-at-9-46-am-MST-#1. Your form is not activated and account has been fixed.

    Again, my apologies for the inconveniences.