What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How are we supposed to contact Jotform in an emergency if you don't have phone support?

    Asked by neha2010 on January 08, 2015 at 12:52 PM

    You erroneously disabled our account and I need it reinstated immediately.

    How do I get a reply quickly?

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    JotForm Support

    Answered by Charlie on January 08, 2015 at 03:02 PM


    I apologize for the inconvenience that this might have caused you. Unfortunately, we currently do not have a phone support right now. We can be contacted by forum and email, but the forum is the fastest way to get a reply, we usually respond within 24 hours. I see that your concern has already been resolved in another thread you have opened, you can check it here: http://www.jotform.com/answers/492395-Account-disabled-but-we-renewed-at-9-46-am-MST-#1. Your form is not activated and account has been fixed.

    Again, my apologies for the inconveniences.