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mmigroupAsked on January 8, 2015 at 2:29 PM
I am embedding a quote form in my WordPress site and the form displays properly. However, after the form is submitted, it displays the Thank You message I set up in JotForm but the bottom line is always cut off (even if I shorten the message.
It has something to do with the way the height of the iframe is dynamically set, but I don't know how to fix.
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CharlieReplied on January 8, 2015 at 3:49 PM
Hi,
Have you tried setting a min-height to the <div> element in your Thank You message page?
1. In your "Thank You Page Wizard", click the "HTML" editor.
2. In the main <div> element add this CSS style:
min-height: 700px !important;
That should force the <div> element to have a minimum height of 700px, you change this value with your own preferred height. You may also try adjusting the height value of the iframe code.
<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/50043594821149" frameborder="0" style="width: 100%; min-height: 752px; border: none;" scrolling="no"></iframe>
I hope this helps. Let us know if this works.
Thank you.
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mmigroupReplied on January 8, 2015 at 4:12 PM
Very nice! I used both of your suggestions and the combination worked like a charm.
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CharlieReplied on January 8, 2015 at 4:16 PM
I'm glad that it worked for you. Feel free to open up a new thread here in the forum if you need an assistance again or have any other concerns, we'll be more than happy to help.
Kind regards.
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m7ickeyReplied on September 7, 2016 at 9:44 PM
I think what you described would solve my problem too except I do not see a "wizard" where I can do what you suggested. Is it because I have a free version?
What I did was add our company logo to the thank you and it thus cuts off the bottom of the message to different degrees depending on the form. So I need a similar solution???
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Kevin Support Team LeadReplied on September 7, 2016 at 11:44 PM
@m7ickey,
I can see you have opened your own thread regarding this, it can be found here: https://www.jotform.com/answers/926722
To avoid confusion, we will assist you on that thread, you should receive an answer as soon as possible.