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    Bottom Part of the Thank You Message is Getting Cut Off

    Asked by mmigroup on January 08, 2015 at 02:29 PM

    I am embedding a quote form in my WordPress site and the form displays properly.  However, after the form is submitted, it displays the Thank You message I set up in JotForm but the bottom line is always cut off (even if I shorten the message.

    It has something to do with the way the height of the iframe is dynamically set, but I don't know how to fix.

    Page URL:
    http://safestudentsonline.com/custom-quote/

    Screenshot
    Thank You message message JotForm height
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    JotForm Support

    Answered by Charlie on January 08, 2015 at 03:49 PM

    Hi,

    Have you tried setting a min-height to the <div> element in your Thank You message page?

    1. In your "Thank You Page Wizard", click the "HTML" editor.

     

    2. In the main <div> element add this CSS style:

    min-height: 700px !important;

     

    That should force the <div> element to have a minimum height of 700px, you change this value with your own preferred height. You may also try adjusting the height value of the iframe code. 

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/50043594821149" frameborder="0" style="width: 100%; min-height: 752px; border: none;" scrolling="no"></iframe>

    I hope this helps. Let us know if this works.

    Thank you.

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    Answered by mmigroup on January 08, 2015 at 04:12 PM

    Very nice!  I used both of your suggestions and the combination worked like a charm.

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    JotForm Support

    Answered by Charlie on January 08, 2015 at 04:16 PM

    I'm glad that it worked for you. Feel free to open up a new thread here in the forum if you need an assistance again or have any other concerns, we'll be more than happy to help.

    Kind regards.

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    Answered by m7ickey on September 07, 2016 at 09:44 PM

    I think what you described would solve my problem too except I do not see a "wizard" where I can do what you suggested. Is it because I have a free version?

    What I did was add our company logo to the thank you and it thus cuts off the bottom of the message to different degrees depending on the form. So I need a similar solution???

     

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    JotForm Support

    Answered by Kevin_G on September 07, 2016 at 11:44 PM

    @m7ickey,

    I can see you have opened your own thread regarding this, it can be found here: https://www.jotform.com/answers/926722 

    To avoid confusion, we will assist you on that thread, you should receive an answer as soon as possible.