Conditions on my form don't work after it's been embedded on Wordpress

  • Profile Image
    Asked on January 08, 2015 at 02:42 PM

    None of my conditions or rules on this form work once I've embedded that form in my Wordpress site. Initially I used the script tag to embed to Wordpress and then I downloaded the jotform plugin , but the icon of the pencil that was supposed to show up in posts is not visible. Not sure what the next step is.

    This is my form:

    This is the webpage it is embedded on:

    I used this script tag to embed it: <script type="text/javascript" src="//"></script>

    It seems to work in Chrome, but not in Firefox.



  • Profile Image
    Answered on January 08, 2015 at 04:05 PM

    I see you are having an issue with getting your jotform to work properly after embedding it onto your wordpress website.

    I've done a deeper investigation and noticed that your standalone jotform works fine without flaw. What that means is that you are either embedding it wrong or there is an obvious conflict between the form scripts and your website scripts which is most likely breaking it.

    Since you said it's a wordpress site I have to ask are you using or as your host? I tried to check this but at the moment I can't really see which one yet.

    Please refer to this guide if it is to make sure you're embedding your jotform properly.

    However, if you're using then please try this guide here instead which is slightly different and fully supports jotform with the use of brackets.

    Please let us know if you continue to have any further issues with it.

  • Profile Image
    Answered on January 08, 2015 at 04:27 PM

    Thank you for your quick response. When I tried both options it looks like this:


  • Profile Image
    Answered on January 08, 2015 at 04:30 PM

    The bottom of the Edit Page looks like this. Is WordPress SEO something that would affect embedding?

  • Profile Image
    Answered on January 08, 2015 at 05:54 PM

    Please replace the standard JS Embed code with an iFrame version. It should prevent possible conflicts between form and other scripts.

    Please give it a try and let us know if you need any further assistance.

  • Profile Image
    Answered on February 03, 2015 at 09:43 AM


    I have the same problem but can't figure out how to solve it according to these instructions.

    My jotform is

    The page where I am trying to embed it is : .

    I embed it in the text area as a script using Wordpress option.

    There in the page  all the conditions (set in the first question only) are not working.

    What am I doing wrong?

    Appreciate your help.




  • Profile Image
    Answered on February 03, 2015 at 11:08 AM


    We do understand that you're experiencing the same problem but we will look at your issue separately so I have moved your response to a new thread over here.