What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Highrise Integration: "Remove Integration Button" Disappears After A Few Seconds When An Existing Highrise Log In Exist

    Asked by anthonyrwest on January 08, 2015 at 03:17 PM

    2. The "Remove Integration" button only stays up for a second or two. If you click it, it does NOT remove the integration.

     

    Love to work with you on improving this, if you guys have the appetite. Meanwhile, though, how do I disable the ones I have already set - as the Remove button doesn't work?

    highrise
  • Profile Image
    JotForm Support

    Answered by Charlie on January 08, 2015 at 03:35 PM

    Hi,

    I see what you mean. You can't remove the integration because the "Remove Integration" button disappears after a few seconds when it automatically logs in your existing account.

    I will need to report this bug to our developers. We will receive a notification from them when this has been fixed.

    For an alternative, you can remove the integration by cloning your form. Please check this guide on how to do that: How To Clone an Existing Form From Your Account. The cloned form should have remove all integration, from there you can use that one instead.

    Let us know if this works.

    Thank you.

     

  • Profile Image
    JotForm Support

    Answered by liyam on January 09, 2015 at 08:33 AM

    Hello,

    This is now fixed.

    Please let us know if you have other questions or concerns.

    Thanks.