How to prevent Gmail and Yahoo email addresses from being entered in my form

  • entrogen
    Asked on January 8, 2015 at 3:58 PM

    For example:  Under "Email", someone puts joe@gmail.com.  I don't want to accept gmail or yahoo addresses.  How would I do this?

     

    Thanks

  • raul
    Replied on January 8, 2015 at 5:18 PM

    A way that I can think of to accomplish this, would be using conditional logic in order to hide the submit button (so the form cannot be submitted) if the entered email address contains the word "gmail" or "yahoo"

    How to prevent Gmail and Yahoo email addresses from being entered in my form Image 1 Screenshot 20

    Please take a look at this form: http://form.jotformpro.com/form/50076233582957 and let us know if this could work for you.

    If it does, feel free to clone it to your account to check it further.
    Thanks.

  • entrogen
    Replied on February 2, 2015 at 8:37 PM

    This is a good workaround.  Do you have any other suggestions?   It would be nice to have some feedback such as "Gmail addresses are not accepted" so that the user could correct his input.  The tooltip in the sidebar does not accomplish this very well apparently since I'm still receiving Gmail addresses.  Thanks!

  • Elton Support Team Lead
    Replied on February 3, 2015 at 1:23 AM

    @entrogen

    We actually have a feature where you can disallow free email addresses like gmail, yahoo & hotmail.

    Just open your email field properties and set "Disallow Free Addresses" to Yes.

    How to prevent Gmail and Yahoo email addresses from being entered in my form Image 1 Screenshot 30

    How to prevent Gmail and Yahoo email addresses from being entered in my form Image 2 Screenshot 41

    Hope this helps. Thank you!

  • entrogen
    Replied on February 3, 2015 at 1:37 PM

    @EltonCris 

     

    Thank you.

  • raul
    Replied on February 3, 2015 at 2:46 PM

    On behalf of my colleague, you're welcome.

    Feel free to contact us again if you need assistance.
    Thanks.

  • alexosit
    Replied on October 17, 2016 at 7:18 AM

    Has this feature been recently removed?

    I remember being able to use it in the past, but now I can't seem to find it anywhere, as the display of the email options has also changed - any hints on how we can exclude free email accounts now?

     

    How to prevent Gmail and Yahoo email addresses from being entered in my form Image 1 Screenshot 40 How to prevent Gmail and Yahoo email addresses from being entered in my form Image 2 Screenshot 51 How to prevent Gmail and Yahoo email addresses from being entered in my form Image 3 Screenshot 62 

     

  • jonathan
    Replied on October 17, 2016 at 9:23 AM

    @alexosit

    We will resolve your question here https://www.jotform.com/answers/962792

    Thanks.