Cancel my subscription

  • Profile Image
    belarmino
    Asked on January 08, 2015 at 05:33 PM

    Today I receive this email below.

    Please make the cancellement of my subscription in accord with my responso to your email:

     

    JOTFORM email to me:

    Seu pedido está sendo processado e aguarde receber um recibo e informação sobre a entrega, via e-mail, dentro dos próximos minutos.

    O débito aparecerá em sua conta como: FS *JotForm

    https://sites.fastspring.com/interlogy/order/invoice/INT150108-1869-63505B

    Belarmino Alcoforado
    belarmino@belarmino.com.br
    Rua Dr. João Tavares de Moura 57
    Olinda
    PE 53230-290
    Brasil

    My response:

    Dear sir(s)
     
    I  don't want renew my subscription of Jotform. 
     
    Now, i'am using a new  solution and  more than a year i'dont access the site.
     
    Please confirm  this e-mail and cancellement.
     
    Thnks in advance
     
    Belarmino Alcoforado

    Em 8 de janeiro de 2015 08:26, JotForm Support <mailer@fastspring.com> escreveu:
  • Profile Image
    Jeanette
    Answered on January 08, 2015 at 08:17 PM

    We have canceled and refunded the last charge. Kind regards.