What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If you pay monthly is there a minimum sign up period or can you pay for just 4 months for example?

    Asked by WirksworthFestival on January 08, 2015 at 05:33 PM

    We are a Festival that asks artists to submit applications between Feb-May, so can we just pay for that period?  Also, if we find that we are going to exceed our submission or space limit do we get a warning and the opportunity to upgrade just for that period?

    Many thanks

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    JotForm Support Manager

    Answered by Jeanette on January 08, 2015 at 07:05 PM

    There is no sign up fee, the monthly rate is a flat one. So yes, you can sign up on a monthly plan and cancel before the 5th charge applies, or just right after the number 4 charge is applied.

    And yes, you'll get a warning if the account is reaching the limit, that happens when it's around 70% full.

    Do get back to us should you have more questions.