What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not Saving Edited Information

    Asked by AmandaPrimeau on January 08, 2015 at 05:39 PM

     I have created this form 4 times and It keeps changing and going back to my original design  in the products section above the payments. And Yes, I have saved the information on every occasion.

  • Profile Image
    JotForm Support

    Answered by Welvin on January 08, 2015 at 08:51 PM


    For what field in particular?

    What information are not saved? 

    What should be the correct information?

    Please let us know in full detail and we'll try to change it to our end.