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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Space Exceeded - Where to Delete Files?

    Asked by pathung on January 08, 2015 at 09:12 PM

    I have a free account, and have apparently exceeded my 100MB space. Where are all these files kept, as I don't need them and would like to delete them to stay within the limit.


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    JotForm Support

    Answered by Welvin on January 09, 2015 at 06:38 AM


    You would need to access your form submissions page:

    a. Go to My Forms

    b. Select the form you want to delete its submissions/files

    c. Click "Submissions" button

    d. You will be taken to the form submissions page, scroll down a bit to view the submission and delete individual by clicking "X" button:

    You have to delete an entry in order to delete the file. It's final and unrecoverable so make sure to download the entire data first before you delete it.