- pathungAsked on January 08, 2015 at 09:12 PM
I have a free account, and have apparently exceeded my 100MB space. Where are all these files kept, as I don't need them and would like to delete them to stay within the limit.
- JotForm SupportWelvinAnswered on January 09, 2015 at 06:38 AM
You would need to access your form submissions page:
a. Go to My Forms
b. Select the form you want to delete its submissions/files
c. Click "Submissions" button
d. You will be taken to the form submissions page, scroll down a bit to view the submission and delete individual by clicking "X" button:
You have to delete an entry in order to delete the file. It's final and unrecoverable so make sure to download the entire data first before you delete it.