Space Exceeded - Where to Delete Files?

  • pathung
    Asked on January 8, 2015 at 9:12 PM

    I have a free account, and have apparently exceeded my 100MB space. Where are all these files kept, as I don't need them and would like to delete them to stay within the limit.

    Thanks.

  • Welvin Support Team Lead
    Replied on January 9, 2015 at 6:38 AM

    Hi,

    You would need to access your form submissions page:

    a. Go to My Forms

    b. Select the form you want to delete its submissions/files

    c. Click "Submissions" button

    Space Exceeded   Where to Delete Files? Image 1 Screenshot 30

    d. You will be taken to the form submissions page, scroll down a bit to view the submission and delete individual by clicking "X" button:

    Space Exceeded   Where to Delete Files? Image 2 Screenshot 41

    You have to delete an entry in order to delete the file. It's final and unrecoverable so make sure to download the entire data first before you delete it.

    Thanks