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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Space Exceeded - Where to Delete Files?

    Asked by pathung on January 08, 2015 at 09:12 PM

    I have a free account, and have apparently exceeded my 100MB space. Where are all these files kept, as I don't need them and would like to delete them to stay within the limit.

    Thanks.

    Page URL:
    http://www.myclassiccarforsale.com/#!Form/crt5

    exceeded delete files thanks all and
  • Profile Image
    JotForm Support

    Answered by Welvin on January 09, 2015 at 06:38 AM

    Hi,

    You would need to access your form submissions page:

    a. Go to My Forms

    b. Select the form you want to delete its submissions/files

    c. Click "Submissions" button

    d. You will be taken to the form submissions page, scroll down a bit to view the submission and delete individual by clicking "X" button:

    You have to delete an entry in order to delete the file. It's final and unrecoverable so make sure to download the entire data first before you delete it.

    Thanks