File upload feature not working

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    anthonydodge
    Asked on October 07, 2011 at 04:17 PM

    It worked last night when I was testing it, but not today. File ID = http://form.jotform.com/form/127. Screenshot at http://screencast.com/t/tTPDgzWBzXs

    Tom

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    yasinco
    Answered on October 07, 2011 at 04:23 PM

    Hi, Tom

    A lot of users are having this problem, please give me the form url!

    I tried and its fine, what browser are you using?

    ~Yasin

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    Mike_T
    Answered on October 07, 2011 at 07:01 PM

    Dear Tom,

    I honestly apologize for the inconveniences caused to you. Our developers are aknowleadgeable about upload problem and they are doing their best in order to solve it. We hope that this problem will be fixed really fast.

    Thank you for using our services.

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    brenosilver
    Answered on October 08, 2011 at 02:10 AM

    Samething here, I tried everything, but it just shows "Upload Error, File could not be uploaded for some reason, please go back and fix this"

    http://www.jotform.com/form/12790529685

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    liyam
    Answered on October 08, 2011 at 02:32 AM

    Hello anthonydodge and brenosilver,

    Can you provide us a detailed information on how you encountered the problem?  Perhaps the file size, and file type information will do and see if we can replicate the problem.

    Thanks,

    Liyam

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    brenosilver
    Answered on October 08, 2011 at 03:00 PM
    Ok, it is fixed now, thanks for the support!
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    anthonydodge
    Answered on November 23, 2011 at 04:32 PM
    My client decided they didn't want the file upload feature, so I've dodged that bullet.
    Thanks as always for your help.
    Tom
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