What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I did not create a create a account. But my forms are still allowing submission. Are the submissions being actually stored. If yes, how to access ?

    Asked by BinCoder on October 07, 2011 at 04:31 PM
  • Profile Image

    Answered by yasinco on October 07, 2011 at 04:34 PM

    If You Did Not Create An Account And Can't See Your Forms On The My Forms Page Then The Info Is Being Stored But Non Accesible And Will Only Be Able To Be Sent To You If You Can See The Form Just Click One And Click Submissions To See The Data!

    I hope this helps!

    ~Yasin

  • Profile Image

    Answered by BinCoder on October 07, 2011 at 04:42 PM

    @Yasin : Didn't get you . My Form is there at    http://jotform.com/12781022280 .

    When you click submit on the form. It will take the data and display the default Thank You Page.

     

    But now how do I access the submitted data. All I have is the form id (=12781022280)

  • Profile Image

    Answered by yasinco on October 07, 2011 at 04:46 PM

    I'm not sure, please create an official account and clone your form and use the cloned one other than that im not sure, sorry,

    ~Yasin

  • Profile Image

    Answered by BinCoder on October 07, 2011 at 04:52 PM

    Ok Thanks for the support.

    But, in that case is there any way I can get my already submitted data back by using the form ID.

  • Profile Image

    Answered by BinCoder on October 07, 2011 at 04:54 PM

    Or is there any way I can atleast edit the form using your editor.

  • Profile Image

    Answered by yasinco on October 07, 2011 at 05:00 PM

    No, i'm sorry i'm very sure you can't get the data back and you can't use the form id you can copy the form though and use that form, if you would like me to do it for you I would be more than happy.

    ~Yasin

  • Profile Image

    Answered by BinCoder on October 07, 2011 at 05:09 PM

    Alright... Thanks.

    But, I guess for future you guys should not allow to create forms without creating an account (as in that case the form and the submitted data becomes un-accessible once I close and clear my browser's history/cache/cookies ).

    Anyways, I have one more query: Is there any way I can ensure that the already submitted data of my form is deleted from your DB so as to avoid privacy concerns

    Once again. thanks for your quick support.

  • Profile Image

    Answered by BinCoder on October 07, 2011 at 05:11 PM

    Also, Can I delete the form so that no more submissions are made to that (as it is a abandoned form and its submitted data can't be accessed )

  • Profile Image

    Answered by yasinco on October 07, 2011 at 05:13 PM

    Hi, 

    I will setup up an account for you and your info is secure in our DB plus I will submit for the form to be disabled. please hold,

    ~Yasin

  • Profile Image

    Answered by yasinco on October 07, 2011 at 05:15 PM

    What is your email address?

  • Profile Image

    Answered by BinCoder on October 07, 2011 at 05:25 PM

    Thank You very much for the clarification.

    It's OK. I will create an account on my own sometime later.

    Just disable the form as soon as possible to disallow further submissions.

    Once again, thanks for all the help.

  • Profile Image

    Answered by yasinco on October 07, 2011 at 05:28 PM

    Your, very welcome, the form will be disabled soon, any other questions, comment, or concerns please do tell,

    ~Yasin

  • Profile Image
    JotForm Support

    Answered by idarktech on October 07, 2011 at 05:49 PM

    As per requested, form has been disabled. Thank you.

     

    ~idarktech

  • Profile Image

    Answered by yasinco on October 07, 2011 at 05:50 PM

    Thank You idarktech,

    Your All Set Now BinCoder,

    ~Yasin

  • Profile Image

    Answered by AtacanC on October 07, 2011 at 06:07 PM

    Hi BinCoder,

    Please take a look at this thread. You'll find the information you need.

    Thank you for using JotForm.