What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Calculation isn't working on one of my fields

    Asked by chesdramsoc on January 09, 2015 at 09:56 AM

    Hi there, on my online form I have a field with multiple options to select for a Ticket Booking system online. I have 3 fields to chose from and when you select quantities, the auto calculator adds up the total price. However field 3 of 3 isn't adding up the amounts but fields 1 & 2 are correctly?

    Can someone help me please!



    Page URL:

  • Profile Image

    Answered by Carina on January 09, 2015 at 11:38 AM

    I tested and the form is working normally on Chrome, but calculation is not working properly on Firefox. The standalone version of the form works perfectly on both browsers so it must be a conflict between the form's and the site's  code:

    Please try embedding the form again, using the iFrame method to see if it helps:

    If you need further support please let us know.