Calculation isn't working on one of my fields

  • chesdramsoc
    Asked on January 9, 2015 at 9:56 AM

    Hi there, on my online form I have a field with multiple options to select for a Ticket Booking system online. I have 3 fields to chose from and when you select quantities, the auto calculator adds up the total price. However field 3 of 3 isn't adding up the amounts but fields 1 & 2 are correctly?

    Can someone help me please!

    Cheers,

    Ben

    Page URL: http://cheshuntdramaticsociety.co.uk/about/box-office
  • Carina
    Replied on January 9, 2015 at 11:38 AM

    I tested and the form is working normally on Chrome, but calculation is not working properly on Firefox. The standalone version of the form works perfectly on both browsers so it must be a conflict between the form's and the site's  code:

    Calculation isnt working on one of my fields Image 1 Screenshot 30

    Please try embedding the form again, using the iFrame method to see if it helps:

    Calculation isnt working on one of my fields Image 2 Screenshot 41

    If you need further support please let us know.