What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Submit Error

    Asked by contenance on January 09, 2015 at 10:34 AM


    we have a problem with our form. When we want to submit the form, there is an Error:

    There are errors on the form. Please fix them before continuing.

    We don´t know what to do, because we can´t find a wrong setting...

    Please help us!

    Best reguards

    Hannes Guse

    Page URL:

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    JotForm Support

    Answered by Welvin on January 09, 2015 at 12:27 PM

    Hi Hannes,

    You have a required Full Name and an Email field which are hidden by a custom CSS codes to your form. Take a look at the following screenshots:

    The hidden fields:

    The custom CSS codes:

    Here's a clone version of your form without the custom CSS codes: http://www.jotformpro.com/form/50084747028961.

    You can access the custom CSS codes by following this guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes. Remove the CSS codes for the two fields for you to see it.

    Let us know if you need further assistance.