What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bug: "Round Button" submit button widget causes the form to be unable to complete submission

    Asked by Deralict on January 09, 2015 at 12:02 PM

    I'm using a Round Button widget (rounded-edge submit button) on my form, but when I click it, the form does not submit--it just does nothing. Help!

    Page URL:
    www.lifesprung.com

    round button does not submit
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    JotForm Support

    Answered by david on January 09, 2015 at 02:30 PM

    Hi,

    I checked your form and it appears as though the widget you are using is causing the form to be unable to complete the submission.  It is throwing this error each time when pressing it:

    I have passed this information along to our developers so that they may have a look.  In the mean time I would recommend removing the submit button widget and replacing it with a regular submit button.  There are several templates and features in the form designer that can help you quickly re-customize your submit button to resemble the widget:

    We will update you in this thread as soon as we have a fix for the widget.  Thank you for your patience.

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    Answered by Deralict on January 09, 2015 at 07:34 PM

    Thanks. I had no idea I could style a button--had never seen these controls--I suppose because I hadn't added a standard submit button before.

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    JotForm Support

    Answered by Jan on January 10, 2015 at 12:18 PM

    Hello,

    My colleague David is correct, you can customize the submit buttons using the form designer tool. If you need any help, don't hesitate to create a new thread for it.

    Thank you.

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    JotForm Support

    Answered by TitusN on August 10, 2016 at 05:54 AM

    We've deactivated the widget in favor of the new styling capabilities of the form designer.