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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to add PayPal payment processing on my jotform, next to Purchase Order Tool

    Asked by JCLAUDIOSGO on January 09, 2015 at 12:53 PM

    I have a pizza order report and when I put the paypal option, the system shows that:


    You can not add more than one payment tool .. Please delete the existing first.


    But do not have this option anywhere in the form.


    Help me please.


    Thank you.


    Jorge - São Paulo - Brazil


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    Answered by Ben on January 09, 2015 at 02:40 PM

    Hi Jorge,

    I took a look at your jotform and I can see that it is holding the Purchase Order Tool. This is the reason why you are not able to add PayPal as well.

    To have multiple payment processors on your jotform, please take a look at this guide:

    How to Create a Basic Multiple Payment form

    Do let us know if you have any further questions along the way.

    Best Regards,