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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form emails not being delivered

    Asked by Devin on January 09, 2015 at 02:52 PM

    Hi!  I've been having the same problem.

    I noticed it happening about 2 weeks ago and saw you suggest this same fix in a similar q&a and double checked my forms, but they were already set up with the sender email as noreply@jotform.com. The form seemed to fix itself, but now this has continued happening with other forms

    of ours. Today the problem is with this one: http://eurorivercruises.com/contact/contact.html


    Thanks for your help!

    Kind regards,

    Original Post


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    JotForm Support

    Answered by Mike on January 09, 2015 at 04:10 PM

    Thank you for contacting us.

    Please check your form email recipient against our bounce list:

    How to remove your email address from bounce list

    If the email address is not listed in the bounce list, please provide us with the email address in question. We will check our mail logs to see if anything is wrong.