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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Properties and delete icon not showing on a selected field

    Asked by trybedo on January 09, 2015 at 05:39 PM

    On each form section to the right there are usually elements that allow for options like a red x to delete. When I am using Jotform now it is not showing up.

     

    Is it an issue with Google chrome? How do I fix it?

    Screenshot
    elements properties button delete button red x gear icon right click
  • Profile Image
    JotForm Support

    Answered by Jan on January 09, 2015 at 05:52 PM

    Hello,

    I understand what you mean about the elements. Please try to do a right click on the selected field and you will see the elements that you're referring to.

    Hope this helps. Thank you!

     

  • Profile Image

    Answered by trybedo on January 12, 2015 at 09:51 AM

    what you point to in your response is not visible. the wrench, the x...they don't show up

  • Profile Image
    JotForm Support

    Answered by Jan on January 12, 2015 at 10:21 AM

    Hello,

    You mean you can't see the image that I posted?

    First is you need to point your mouse icon on the field like heading (Update your listing). Then you need to do a right click. If you do that, the properties window will appear together with the gear and the red X icon.

    http://submit.jotform.com/uploads/forum/guest_50113766131041/1421075437right%20click.png

     

    If it is still not working, please these steps:

    1. Log out from JotForm.

    2. Clear your browser cache.

    3. Close and reopen the browser

    4. Log back in to JotForm. 

     

    Hope this helps. Thank you!