Properties and delete icon not showing on a selected field

  • Profile Image
    trybedo
    Asked on January 09, 2015 at 05:39 PM

    On each form section to the right there are usually elements that allow for options like a red x to delete. When I am using Jotform now it is not showing up.

     

    Is it an issue with Google chrome? How do I fix it?

  • Profile Image
    Jan
    Answered on January 09, 2015 at 05:52 PM

    Hello,

    I understand what you mean about the elements. Please try to do a right click on the selected field and you will see the elements that you're referring to.

    Hope this helps. Thank you!

     

  • Profile Image
    trybedo
    Answered on January 12, 2015 at 09:51 AM

    what you point to in your response is not visible. the wrench, the x...they don't show up

  • Profile Image
    Jan
    Answered on January 12, 2015 at 10:21 AM

    Hello,

    You mean you can't see the image that I posted?

    First is you need to point your mouse icon on the field like heading (Update your listing). Then you need to do a right click. If you do that, the properties window will appear together with the gear and the red X icon.

    http://submit.jotform.com/uploads/forum/guest_50113766131041/1421075437right%20click.png

     

    If it is still not working, please these steps:

    1. Log out from JotForm.

    2. Clear your browser cache.

    3. Close and reopen the browser

    4. Log back in to JotForm. 

     

    Hope this helps. Thank you!