Arham MericanAnswered on March 02, 2023 10:01 AM
The payment submission limit for Free account is it 10 or 100? Just received a notification for limit of 10.
Anna JotForm SupportAnswered on March 02, 2023 10:08 AM
Thanks for reaching out to Jotform Support. Are you referring to the limit of how many times can you accept payments on your form? If this is what you are asking, then yes. For Starter (Free) accounts, your monthly payment submission limit is 10. The 100 submissions that you are referring to are normal submissions, these submissions must not include any payment or signed documents. You can check out our Pricing page for more information about the subscription plans and their usage limits.
Let us know if you have any other questions.
Annalyn_OAnswered on March 02, 2023 10:09 AM
The 10 payment submissions per month cap apply only to free accounts. You will need to upgrade your account if you want to receive more than 10 submissions for payments.
I hope this helps!
abdullatif208255Answered on March 04, 2023 09:00 PM
abdullatif208255Answered on March 04, 2023 09:02 PM