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  • Profile Image

    Solicitar cambio en la traducción | Wrong translation in PayPalPro (CCV)

    Asked by pacefer4 on January 09, 2015 at 06:36 PM

    Hola, he estado viendo una vez he implementado PayPalPro que al seleccionar un tarjéta para poder pagar, al lado de el campo de texto del número de tarjeta hay un campo que es para el CCV. Pues pone "Español" no sé porque pero deberíais cambiarlo y poner CCV.

     

    FOTO QUE LO ENSEÑA: http://prntscr.com/5qjnz2

     

    Gracias, y espero un cambio URGENTE.

     

    Un saludo,

    Fernando Pérez.

     

    -------------------------------------------------------

     

    Hi, I've been watching once I implemented PayPalPro that selecting a card to pay, next to the text field of the card number is a field that is for the CCV. It puts "Spanish" I do not know why but you should change it to CCV.

     

    PHOTO THAT TEACHES: http://prntscr.com/5qjnz2

     

    Thanks, and I hope one URGENT change.

     

    A greeting,

    Fernando Perez.

    paypalpro translate fail
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    JotForm Support

    Answered by jonathan on January 09, 2015 at 11:52 PM

    Hi Fernando,

    Can you please tell us which of your jotform have the issue you indicated on the screenshot

    I checked your jotform http://www.jotformeu.com/form/50086966635364

      that have Paypal Pro payment tool, but I could not see the same wrong translation.

     

     

    Please tell us which of your jotform it is, and we will check further.

     

    Thanks.

     

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    Answered by pacefer4 on January 09, 2015 at 11:59 PM

    I'm not using it right now, the jotform that you saw its a template.

    You cant see the bug because you can only see the english version.

    But dont worry im creating another right now, so you will see it.

     

    Check my joftorms :)

  • Profile Image

    Answered by pacefer4 on January 10, 2015 at 12:04 AM

    http://form.jotformeu.com/form/50088669138364

     

    You can see the translation bug in this form :)

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    JotForm Support

    Answered by jonathan on January 10, 2015 at 12:29 AM

    Thank you for providing us the details of this bug. I was able to see it 

     

    I have immediately corrected this on our Language fixer tool. I change Espanol to Security code also. But it will only take effect if you will add the paypal pro tool on the form again.

    Please try adding again the tool (remove and add on your test form)

    Let us know if still not fixed.

    Thanks.

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    Answered by pacefer4 on January 10, 2015 at 12:35 AM

    Nope, i change it again in the test form and doesnt work :(

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    JotForm Support

    Answered by jonathan on January 10, 2015 at 12:36 AM

    I was still able to reproduced the bug even after fixing translation in the fixer.

    It must be a backend code glitch. 

    test jotform http://form.jotform.me/form/50091050848451?

     

    I will submit a bug ticket report to our higher team support to look into it.

    We apologize for the inconvenience, we will let you know when really fixed.

     

    Thanks. 

     

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    Answered by pacefer4 on January 10, 2015 at 12:38 AM

    Okay, thanks you Jonathan :)

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    Answered by cettox on January 12, 2015 at 06:39 AM

    You can click and change "Espanol" string manually to fix the issue.

     

    The cause of the issue was fixed when @jonathan correctly fixed the translation error. But it was cached in DB so you have to manually fix the problems by clicking and editing the errored text.

     

    Thanks.