How do I update my credit card in billing profile?

  • Profile Image
    Natalya
    Asked on January 09, 2015 at 08:33 PM

    Hello

     

    The card you had on file had expired.  I am trying to upgrade it and do not know how. 

     

    Also, how can I verify what type of account I initially signed up for?  Was it premium or which one was it? 

     

    Tnx.

     

     

  • Profile Image
    ashwin_d
    Answered on January 10, 2015 at 12:08 PM

    Hello Natalya,

    Upon checking your account, I found that your premium monthly subscription is already cancelled. 

    I would suggest you to click on the following URL to upgrade your account again using your new credit card:  http://www.jotform.com/upgrade?username=NVESQ&account_type=PREMIUM&period=monthly 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!