Forms not forwarding email after being moved to sub-account

  • emfnboca
    Asked on January 9, 2015 at 10:30 PM

    It seems the forms stop working out of the blue. Nothing is being sent via the forms to my email. It goes to the back-end but not forwarding. Our site is live and very important this works. Thanks for your fast reply.

    we currently have 6 forms and all do not work.

  • emfnboca
    Replied on January 9, 2015 at 11:49 PM

    works now! it was set as a sub user. all good!

  • Ben
    Replied on January 10, 2015 at 6:23 PM

    Hi,

    Thank you for updating us, I am glad to hear that you found the reason it did not work.

    Do let us know if you have any further questions and we would be happy to assist.

    Best Regards,
    Ben