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  • Profile Image

    Matrix Dynamique or Forms Tab not loading fully in Mozilla

    Asked by satinribbonsashes on January 10, 2015 at 06:46 AM

    Seems to work ok in Chrome although this was after rebuilding.

     

    http://www.jotform.com//?formID=41853680398365

     

    Any ideas folks?

     

    Thanks

    Page URL:
    http://satinribbonsashes.co.uk/pennants

    Screenshot
    Matrix Dynamique Forms Tab
  • Profile Image
    JotForm Support

    Answered by Welvin on January 10, 2015 at 09:19 PM

    Hi,

    I see you are currently using our default embed method, please try re-embedding the form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should help. If not, please update this thread.

    Thanks

  • Profile Image

    Answered by satinribbonsashes on January 10, 2015 at 09:55 PM

    Hi Welvin

    Thank you for your help. This seems to have cured my problem although I had to remove the script from the bottom of the iframe code as it was leaving a large empty space at the bottom of the form. I then had to adjust the height if the iframe and also change scrolling to yes.

    All seems good now so hopefully it will stay like this.

     

    Many Thanks

  • Profile Image

    Answered by raul on January 10, 2015 at 10:21 PM

    On behalf of my colleague, you're welcome.

    Feel free to open a new thread if you need further assistance.
    Thank you.