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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have a problem with my form margins

    Asked by kmilo9607 on January 10, 2015 at 09:27 AM

    I have problem with this box that appears in the top of the form

    Page URL:
    www.grupoasistencia.com

  • Profile Image

    Answered by Sean on January 10, 2015 at 11:36 AM

    Hello kmilo9607

    Thank you for contacting us for support. I did some checks on your form and I am not experiencing any issue with it.

    If possible, can you explain further what it is that you are experiencing or what is it that you would like to accomplish with your form. That way I will be better able to assist. You should also clear the cache in your browser to see if this will resolve the display issue with the form.

    I hope this helps, I will await a response from you.


    Cheers!Sean

  • Profile Image

    Answered by kmilo9607 on January 13, 2015 at 08:40 AM
    When I change the size of the peelable , is when appear the box . Right now that I have on the page is the same size of the tamplate but if i change the size appear the problem.

    Check this FORM and yo can see the problem.

    http://form.jotformz.com/form/50085793317661






  • Profile Image
    JotForm Support

    Answered by jonathan on January 13, 2015 at 10:12 AM

    Hi,

    You must be referring to this margin 

     

    Using the Form Designer

     

    You can try lessening a bit the width of the form http://www.jotformz.com/form/50085793317661

    and a little horizontal padding also.

     

    Hope this help. Let us know if you need further assistance.

    Thanks.

     

     

  • Profile Image

    Answered by kmilo9607 on January 13, 2015 at 10:26 AM

    Ok thanks This is another problem that i have.

     

  • Profile Image
    JotForm Support

    Answered by Welvin on January 13, 2015 at 11:46 AM

    I've cloned your form and fixed the problem, check this form: http://www.jotformpro.com/form/50124295995967.

    You can clone this back by following this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.

    The changes:

    a. Change the theme from XXL to default:

    b. Inject the following custom CSS codes:

    .form-all {

    background: none !important;

    }

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Let us know if you need further assistance about this problem.

    Thanks