Jotform folder not showing up in dropbox

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    Asked on January 10, 2015 at 01:50 PM

    I've integrated 2 forms with my dropbox, but they are not showing up in my dropbox. There are not new folders, anything, even though I have successfully gotten through all the steps of integrating these forms with dropbox. Please let me know what I can do to fix this.


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    Answered on January 10, 2015 at 08:21 PM

    Can you please try to recreate your integration again?

    I cloned one of your forms for testing purposes and was able to receive my testing submission in my Dropbox account.

    I also suggest that you clear your browser's cache to see if this helps.

    Let us know if the issue persists.
    Thank you.