- mentorlukprojesiAsked on January 10, 2015 at 05:58 PM
I could not downgrade my account from premium to starter(free). Please, help me about that.
- raulAnswered on January 10, 2015 at 09:03 PM
Upon checking your account, I see that you were actually able to cancel your subscription as it's scheduled for a downgrade on Jan 20, 2015.
On the mentioned date, your account will be switched to a FREE plan and you'll no longer be charged.
Let us know if you need further assistance.