How can i downgrade my account ?

  • Profile Image
    mentorlukprojesi
    Asked on January 10, 2015 at 05:58 PM

    I could not downgrade my account from premium to starter(free). Please, help me about that. 

  • Profile Image
    raul
    Answered on January 10, 2015 at 09:03 PM

    Upon checking your account, I see that you were actually able to cancel your subscription as it's scheduled for a downgrade on Jan 20, 2015.

    On the mentioned date, your account will be switched to a FREE plan and you'll no longer be charged.

    Let us know if you need further assistance.
    Thank you.