Is the info secure and encrypted when it hits the Jotform Server and when it gets removed if marked for removal?

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    michaelroback
    Asked on January 10, 2015 at 09:05 PM
    3) Is the info secure and encrypted when it hits the Jotform Server, so that only I can see it, and when it is deleted is it permanently erased. Or can the JotForm staff staff see the submission?
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    raul
    Answered on January 10, 2015 at 09:50 PM

    Yes, the captured information is secured in our data center and can only be viewed by the account owner and the sub-users allowed to do so. When a submission it's deleted is permanently deleted from our servers.

    Also, the JotForm support team can see submitted information for troubleshooting purposes.

    Hope this answer your questions.

    If you have further questions, please let us know.
    Best Regards.