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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Adding form to Facebook pages, SSL method

    Asked by Philip on January 12, 2015 at 03:32 AM

    Sorry, for me, the problem is still not resolved.

    I think I mentioned it somewhere - it will work in IE if you click on "Show ALL Content" - which means that both secure and non-secure contents are shown. 


    This shows that something is not right, esp. if Facebook requires SSL to be used and if Jotform codes are not SSL-compatible, then the form is not loaded.


    What I am trying to describe was also similarly raised by a WordPress user, for a similar problem - Google Maps being posted in Facebook pages. You can read more about this Wordpress finding here: https://wordpress.org/support/topic/issues-with-https-and-google-maps


    It describes the hosting site not liking the mix of encrypted and unencrypted content.

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    JotForm Support

    Answered by Welvin on January 12, 2015 at 04:11 AM

    Hi Philip,

    We support secure or SSL forms. Please follow this guide on how to enable it to your form: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions.


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    Answered by kllwk1 on January 12, 2015 at 05:51 AM

    Hi Welvin,

    Thank you for the quick response....will try out your suggestion and test it. Did not know that that existed. Might be the solution for me.

    I was also searching in the Jotform Forum and came across this:

    "If you choose not to use an SSL version of your form, your form will not be viewable by people browsing Facebook on a secure connection"

    ...and that does describe the problem I am facing.....

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    JotForm Support

    Answered by Welvin on January 12, 2015 at 07:01 AM

    You're welcome! I'm sure that's the solution.

    You can also add your form to Facebook pages by following this guide: http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages. Our own static tab method.