Adding form to Facebook pages, SSL method

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    Philip
    Asked on January 12, 2015 at 03:32 AM

    Sorry, for me, the problem is still not resolved.

    I think I mentioned it somewhere - it will work in IE if you click on "Show ALL Content" - which means that both secure and non-secure contents are shown. 

     

    This shows that something is not right, esp. if Facebook requires SSL to be used and if Jotform codes are not SSL-compatible, then the form is not loaded.

     

    What I am trying to describe was also similarly raised by a WordPress user, for a similar problem - Google Maps being posted in Facebook pages. You can read more about this Wordpress finding here: https://wordpress.org/support/topic/issues-with-https-and-google-maps

     

    It describes the hosting site not liking the mix of encrypted and unencrypted content.

  • Profile Image
    Welvin
    Answered on January 12, 2015 at 04:11 AM

    Hi Philip,

    We support secure or SSL forms. Please follow this guide on how to enable it to your form: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions.

    Thanks

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    kllwk1
    Answered on January 12, 2015 at 05:51 AM

    Hi Welvin,

    Thank you for the quick response....will try out your suggestion and test it. Did not know that that existed. Might be the solution for me.

    I was also searching in the Jotform Forum and came across this:

    "If you choose not to use an SSL version of your form, your form will not be viewable by people browsing Facebook on a secure connection"

    ...and that does describe the problem I am facing.....

  • Profile Image
    Welvin
    Answered on January 12, 2015 at 07:01 AM

    You're welcome! I'm sure that's the solution.

    You can also add your form to Facebook pages by following this guide: http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages. Our own static tab method.

    Thanks