Phone Number field still allows user to input more than 10 numbers

  • syntel_mettl
    Asked on January 12, 2015 at 3:58 AM

    Hi,

    I need to pre set restrictions on the number of digits to be entered in my Phone number area in my form. I have pre-set input to 10, however, when I preview I can still enter digits >10. can you please help us out with this?

    I have added a screenshot as well

     

    Thank you.Phone Number field still allows user to input more than 10 numbers Image 1 Screenshot 20

    Jotform Thread 494315 Screenshot
    Page URL: http://form.jotform.me/form/43632084991460?
  • Welvin Support Team Lead
    Replied on January 12, 2015 at 5:02 AM

    Hi,

    Actually, it's working, but only when you move your mouse out of the field:

    Phone Number field still allows user to input more than 10 numbers Image 1 Screenshot 30

     

    Or, you can also enable Input Masking then make sure to set ten # characters and don't check "Fill Mask Validation":

    Phone Number field still allows user to input more than 10 numbers Image 2 Screenshot 41

    Thanks