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    How do I fix a height issue on the custom thank you page?

    Asked by opencrm on January 12, 2015 at 05:04 AM

    I have a form which uses a custom thank you page. The height of the iframe works fine through out the form, but on the custom thank you page, it cuts off before the thank you message ends. I have tried shortening the message, but the height of the page seems to be responsive and still cut off too soon.

    The iframe height in the embed code is huge (2550px) which is not the same as the actual height of the iframe, so I am quite puzzled as to where this height is being read from?

    Could you please advise me on how I can fix this issue please?



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    Answered by opencrm on January 12, 2015 at 05:38 AM
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    JotForm Support

    Answered by ashwin_d on January 12, 2015 at 07:03 AM

    Hello opencrm,

    I am glad to know that you found the answer your self. I hope that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by Paul  on October 31, 2016 at 07:18 AM

    I am having the same problem. I made the welcome page through infusion soft software and the leads directly registered to this website. Can I integrate this software to my website so I can receive data as well?
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    Answered by Wired Contact UK  on October 31, 2016 at 07:20 AM

    Hi Paul,

    You can also integrate all contacts by using a crm software. You can try our best crm solution uk. Give me a shot to help you.

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    JotForm Support

    Answered by Charlie on October 31, 2016 at 10:33 AM


    Hi, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/976222. Thank you.