What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I fix a height issue on the custom thank you page?

    Asked by opencrm on January 12, 2015 at 05:04 AM

    I have a form which uses a custom thank you page. The height of the iframe works fine through out the form, but on the custom thank you page, it cuts off before the thank you message ends. I have tried shortening the message, but the height of the page seems to be responsive and still cut off too soon.

    The iframe height in the embed code is huge (2550px) which is not the same as the actual height of the iframe, so I am quite puzzled as to where this height is being read from?

    Could you please advise me on how I can fix this issue please?

     

     

    Page URL:
    http://www.opencrm.co.uk/uk-sign-up.html

    Screenshot
    custom thank you height Thank You message message
  • Profile Image

    Answered by opencrm on January 12, 2015 at 05:38 AM
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 12, 2015 at 07:03 AM

    Hello opencrm,

    I am glad to know that you found the answer your self. I hope that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by Paul  on October 31, 2016 at 07:18 AM

    I am having the same problem. I made the welcome page through infusion soft software and the leads directly registered to this website. Can I integrate this software to my website so I can receive data as well?
  • Profile Image

    Answered by Wired Contact UK  on October 31, 2016 at 07:20 AM

    Hi Paul,

    You can also integrate all contacts by using a crm software. You can try our best crm solution uk. Give me a shot to help you.

  • Profile Image
    JotForm Support

    Answered by Charlie on October 31, 2016 at 10:33 AM

    @Paul

    Hi, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/976222. Thank you.