What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm unable to understand your concern properly. Can you provide us more details about this? I'm checking your forms and I can't see an app related to background checking, is it an app integrated with JotForm or a external web app that you have? Also, can you please share us what form you are currently editing for this. We'll wait for your response.