What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Invalid Form URL When Opening in Form Designer

    Asked by RACRUSWAL on January 12, 2015 at 10:46 AM

    Invalid Form URL This form is not available for this domain. http://www.jotformpro.com/form/50114592335954

    Can you tell me why I get this using the form designer?

    Kind regards,

    Rachellle

    Page URL:
    www.jotformpro.com/form/50114592335954

    domain www invalid form url form designer designer
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    Answered by RACRUSWAL on January 12, 2015 at 10:56 AM

    I just changed the url and logged in again to the jotform.eu site and the designer opened, however the left side preview area was blank.  I tried other browsers and still same thing.

     

    Can you Help?

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    JotForm Support

    Answered by Charlie on January 12, 2015 at 11:51 AM

    Hi,

    Apologies for the inconvenience, can you please try closing other browser tabs with JotForm opened on it, and log out and log back in. I've also cleared your form's cache just to make sure, and you can also try clearing your browsers cache

    The invalid form URL message usually displays when you're editing your form in form builder and didn't click the "Save" button, after that when you navigate away to the form builder and opening it again, example in the Form Designer, it usually displays that message. 

    We'll wait for your response.

    Thank you.