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    FTP form submission not listing folders and also cant upload

    Asked by salmanfurqan on January 12, 2015 at 01:02 PM

    I am trying to set-up ftp submissions upload but it is not listing directories nor uploading files to any of folder manually entered.

    Page URL:
    http://form.jotform.me/form/43381697176466

    Screenshot
    FTP and Submissions directories uploading files
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    JotForm Support

    Answered by david on January 12, 2015 at 01:52 PM

    Hi,

    I checked our FTP connection wizard to make sure it was still working and it appears as though it is.  I did need to check the box for "Is this FTP passive" in order for the files and such to show up:

    Without that box checked, I did not have anything show up in the next screen.  With it checked, I was able to see the files in my FTP site:

    Let us know if this does not work for you and we will be happy to have another look.