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    Displaying uploaded filename based links of uploaded files on Thank You Page

    Asked by bellevuefineart on January 12, 2015 at 04:03 PM

    Is this possible to display thumbnails of uploaded TIFF files

    Displaying links & images for uploaded files on Thank You page

    I have a dropbox integrated jotform. Clients enter their name, email, shipping address, and then upload files for us to print (we're a printer). Clients upload jpg files, tiff files and vector files, such as illustrator and SVG files.

     

    We recieve an email notification that a file has been uploaded, or multiple files. In the email the name of the file uploaded, and it's coded BLUE in HTML and is a hyperlink to the file uploaded to dropbox.

    Problem: On the Thank you page I've tried using the code {upload5} and {IMG:upload5:250} to display either the file name as a hyperlink, or a thumbnail of the image. If I use {upload5} I just get a broken link icon. If I use {IMG:upload5:250} I do get a thumbnail properly for JPG files, but for other files such as TIF I just get a broken link icon.

    Is there a way to get an image preview for file types other than JPG on the thank you page? If not is there a way to have the image file name appear and be a hyperlink like the email notification we receive?

     

    thanks  Scott

    Page URL:
    http://www.bellevuefineart.com/order-uploads/

    uploaded files tiff files image preview
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    JotForm Support

    Answered by Mike on January 12, 2015 at 05:09 PM

    Thank you for contacting us.

    Unfortunately, the TIFF format is not being supported by most of the internet browsers, that is why the preview does not work properly. The image preview should be fine for PNG, JPG and GIF images.

    http://en.wikipedia.org/wiki/Comparison_of_web_browsers#Image_format_support

    You can use the following tags on your form to get the image links and preview for uploaded images. 

    {uploadA5}
    {IMG:uploadA5:250:auto}

    The other format is not available at the moment.

    Please feel free to contact us if you need any further assistance.

  • Profile Image

    Answered by bellevuefineart on January 12, 2015 at 05:31 PM

    Mike

     

    Thanks. How do I get it to display a file name, or a hyperlinked filename in the thank you page. When we receive a TIF file, the email notification has a valid hyperlinked file name in it, but the thank you form displays a broken image icon.

    This is new. The form worked well for us for a long time, now suddenly we can't get the thank you notification to display correctly.

     

    thanks

     

    scott

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    Answered by bellevuefineart on January 12, 2015 at 05:42 PM

    Mike, when I use [IMG:name:200} and upload a tif, the thank you form displays a broken idon.

    When I use {name}, the thank you page displays the entire URL. It used to show the file name. I don't want to display the URL for security reasons. I just want the user to know the file they uploaded and have that file name displayed on the thank you page. This used to be the case, but something appears to have changed.

     

    thanks.

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    Answered by bellevuefineart on January 12, 2015 at 06:18 PM

    Mike

    This is what we want to see on the Thank You Page. This is what we get in the email notification, and it used to be what we got on the Thank You page. We don't want to see the uploaded file as http://www.jotform.us/uploads/2106536adf1132134134/131341341341234/filename.tif. We want to see this: filename.tif, or filename.jpg or filename.ai...

     

    Screen capture of email notification showing how we want it to look:

     

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    JotForm Support

    Answered by Mike on January 12, 2015 at 06:22 PM

    When I use [IMG:name:200} and upload a tif, the thank you form displays a broken icon.

    The broken IMG preview icon for TIFF files caused by browsers support. You will see the TIFF file preview in Safari browser only, other major browsers do not support it. In other words, this is not something that we control.

    When I use {name}, the thank you page displays the entire URL. It used to show the file name. I don't want to display the URL for security reasons. I just want the user to know the file they uploaded and have that file name displayed on the thank you page.

    I do not think that we have such option available on the form thank you page. It is not currently possible to show the file names only on the form thank you page. I have attached a feature request ticket to this thread and escalated it to our Development Team to see if this can be implemented at some point.

    We will update this thread if we have any news. Thank you.

  • Profile Image

    Answered by bellevuefineart on January 12, 2015 at 07:33 PM

    It turns out you can display the filename in the Thank You page, but not the hyperlink.

     

    {FILENAME: uploadfile} displays the name only, no link.

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    JotForm Support

    Answered by Charlie on January 12, 2015 at 09:41 PM

    Hi,

    I'm currently trying to anchor a link to the {FILENAME:uploadfile}, and I see that it is possible. Unfortunately, I'm getting a problem of having the direct link attached with the current link of the Thank You page message.

    Here's the link I'm come up to:

    <a target="_blank" href="http://{upload}" >{FILENAME:upload}</a> 

    You might need to apply an escape character to remove the current link attaching to it.

    I'll try to come up with a working link but this should be possible. 

    Thank you.

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    Answered by bellevuefineart on January 21, 2015 at 01:31 PM

    <a target="_blank" href="http://{upload}" >{FILENAME:upload}</a>

     

    This unfortunately doesn't work. The {upload} {FILENAME:upload} come out blank. Still looking for a solution.

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    JotForm Support

    Answered by Charlie on January 21, 2015 at 02:09 PM

    Hi,

    I'm still looking at a workaround for this. But my colleague has already escalated this to our developers and back end team, they'll update us if they have created a feature for this or if they have a workaround or a fixed.

    I'll make some few researches and get back to you later this day if found any solution.

    Kind regards.

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    Answered by bellevuefineart on January 21, 2015 at 05:57 PM

    Thanks Charlie

    I'm currently using this:

    {IMG:uploadA5:200}

    {FILENAME:uploadA5}

     

    It gives us a thumbnail of each image and now it displays the filename without the URL (bravo), but no link to the file in the email. We're getting close...

    From a development perspective, however, it's weird that the email and thank you page behave differently with the same code.

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    Answered by raul on January 21, 2015 at 07:14 PM

    Unfortunately, Charlie is not available at this moment.

    However, your message has reached him and he'll get back to you when he's back online.
    I'll also leave a note here for him.

    Thanks.