What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can we change our forms to not use SSL submissions?

    Asked by missouristssp on January 12, 2015 at 04:04 PM

    Our forms have been disable because we reached the limits, however we did not want them to use the SSL submissions. How can we fix this? We want them to be regular submissions so we aren't limited to only 10 SSL submissions a month.

    Page URL:

  • Profile Image

    Answered by Ben on January 12, 2015 at 04:56 PM


    Since you are on Google Site - which is on HTTPS protocol, you can not use regular jotforms as they would be hidden by browsers themselves in order to protect security and privacy (if used as non SSL).

    This is the reason why your jotform is using the secure URL's and the only way to resolve it would be to upgrade to a paid plan.

    I can remove the 10 SSL submissions that you had from the counter, but that is as much as I can and I have done so now as well as set your account to free, however as soon as you hit 10 or more again, it will get disabled - unless you upgrade in the meantime.

    Best Regards,