What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    form 'hide' and 'show' elements don't work properly

    Asked by rudolphjhs on October 08, 2011 at 10:23 PM

    When I use the embed option, to choose the iframe and popup types. The form 'hide' and 'show' elements don't work properly.

  • Profile Image

    Answered by allanftd on October 08, 2011 at 10:57 PM

    Hi rudolphjhs,

    Thanks for sharing your concern. I saw your form as a standalone page and because of the varying length when the Purpose field is selected, some parts of the form are hidden from view when Iframe and Popup embed code options are chosen. But for us to be certain what the problem exactly is, kindly provide a screenshot showing the problem as well as the URL where your form is currently embedded as an Iframe and Popup. We'll examine it and provide advice on how to fix it.

    We'll await your response.