help...all my forms are disabled!!

  • Profile Image
    Asked on August 12, 2010 at 06:44 PM

    I experimented with using HTTPS for a form and quickly exceeded my SSL limit.  Yet I didn't predict that this would disable my HTTP forms!  It should really only disable them when I use HTTPS.  Now, I desperately need to be enabled!

    Bug #2:  I tried to upgrade to premium, so I can call your support line for this issue.  However, the button on the pricing page does not do anything except return me to "my forms".  I managed to guess the URL and upgrade anyway, however, it looks like it takes a while for the upgrade to go through so I am still out of luck.

    Bug #3:  the first 2 times I submitted this form, it said, "the page you are looking for cannot be found on our servers".  Hopefully, it will go through this time...

  • Profile Image
    Answered on August 13, 2010 at 01:32 AM

    Can you email us your username? I can reset your SSL counts. For some reason it is missing in the forum post. It looks like this is not your lucky day. :)