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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Is it on a specific form? I tested it and managed to make a download so I believe it is not connected with your account.
Are you experiencing this situation with more than one browser? Please try clearing your browser's cache to see if it solves.
Let us know if the problem persists.
Hi Carina, thanks for your quick reply. It is working now for every form in all browser. Don't know what happened, I saw someone else with the same problem than me reporting at a similar time today. No idea but it is working now :)
Thank you for your update. I'm glad everything is working now.
If you need further support please let us know.