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  • Profile Image

    Form has converted back to its previous format/design

    Asked by bgrecwell on January 13, 2015 at 09:21 AM

    The Jotform I created for Spring 2015 wellness program registrations has converted back to the original form I cloned when creating it.  Last week the form was correct, and I have over 50 confirmation emails from participants who registered correctly. However, now that the form has converted back I only have a list of names of individuals who have registered so far, but I missing all the data on what they signed up for because it lists Fall 2014 options. 

     

    How can I recover this form and all my submissions?   

    Page URL:
    http://www.jotformpro.com/form/50066226136953

    recover form lost submissions
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    JotForm Support

    Answered by Welvin on January 13, 2015 at 11:00 AM

    Hi,

    Since when this issue happen to the form? Do you remember some of the fields that went missing, if there's any?

    This is your form structure now: https://cms.jotform.com/uploads/image_upload/image_upload/Welvin/31479_a.png. It looks like a normal form.

    How about checking your form revision history: https://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    Thanks