What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is Salesforce integration customizable

    Asked by Santo  on January 13, 2015 at 09:25 AM

    Our web developer used JotForm to send online information requests from our new website, which we receive in an email.  The JotForm Salesforce integration appears to be able to map JotForm fields with SF fields to create a new lead in SF.  Is it limited to name address, phone as in the example, or will it match up to all the fields created in my customized JotForms, or can I add and map the custom fields?

    Sample JotForm format:

    Question Answer
    Business Name MAXBURST
    E-mail test@test.com
    Phone Number (630) xxxx100
    Cell Phone (630) xxxx100
    Start Up? Yes
    Time In Business 3Months
    Revenues-Average Monthly 300,000
    Credit Level Estimate B 650-699
    Nature of Business test
    Equipment to Lease/Finance test
    Make test
    Model test
    Equipment New
    Cost $
    Purchased Through Vendor
    Planned Down Payment

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    Answered by Carina on January 13, 2015 at 10:41 AM

    Yes, it is possible to customize the Salesforce integration, but for this to work it is necessary to have the same field types in Jotform as in Salesforce.

    You can see here more details on Salesforce field types. You can also see this guide on how to create custom fields.