- tkalbergAsked on January 13, 2015 at 09:31 AM
Yesterday Get PDF worked fine. Today it doesn't.
- tkalbergAnswered on January 13, 2015 at 09:33 AM
Sorry for the duplicate thread. I thought this one was going directly to JotForm support.
- JotForm SupportJanAnswered on January 13, 2015 at 11:07 AM
I tried downloading PDF submissions and it was successful. It is working properly on my end. Can you please try these steps:
1. Log out from JotForm.
3. Close and reopen your browser.
4. Log back in to JotForm.
5. Test if you can now download the PDFs.
Please try to check it as well on another browser, if any.
If it is still the same, please get back to us so we can further investigate.
- tkalbergAnswered on January 13, 2015 at 11:39 AM
It's working now. Thanks.
- JotForm SupportJanAnswered on January 13, 2015 at 11:53 AM
Glad to hear that it is working now on your end. You're welcome. Let us know if you need any help.
- JotForm SupportjonathanAnswered on October 05, 2015 at 05:38 PM
I will attend to your issue on separate thread here http://www.jotform.com/answers/676748