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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry for the duplicate thread. I thought this one was going directly to JotForm support.
I tried downloading PDF submissions and it was successful. It is working properly on my end. Can you please try these steps:
1. Log out from JotForm.
3. Close and reopen your browser.
4. Log back in to JotForm.
5. Test if you can now download the PDFs.
Please try to check it as well on another browser, if any.
If it is still the same, please get back to us so we can further investigate.
It's working now. Thanks.
Glad to hear that it is working now on your end. You're welcome. Let us know if you need any help.
I will attend to your issue on separate thread here http://www.jotform.com/answers/676748