What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not sent to Dropbox

    Asked by jnbj on January 13, 2015 at 09:43 AM

    I set up a form and used Preview to check. The form is sent to my email, no problem. Sent to my Dropbox, no problem. When I changed the Dropbox account, it never shows up. I also tried to send it to a specific folder in Dropbox and it still didn't work. And now it doesn't show up anywhere in either account.

    Any ideas? It's not on a web page, yet, I'm just using Preview to test it.

    Thanks!

     

    dropbox problem preview check
  • Profile Image

    Answered by jnbj on January 13, 2015 at 09:54 AM

    Never mind! I found out what I was doing wrong. Never fails, as soon as I ask...

  • Profile Image

    Answered by Carina on January 13, 2015 at 10:58 AM

    Thank you for updating us. We're glad to hear that everything is solved now.

    If you need further assistance please let us know.