- MarkAsked on January 13, 2015 at 02:56 PM
I am in WA USA and I seem to be having problems uploading multiple files for the very first time.
I remoted in to my machine at home to test and I am having the same issue.
Please advise if there is a problem.
- snaplashAnswered on January 13, 2015 at 03:25 PM
- JotForm SupportMikeAnswered on January 13, 2015 at 04:30 PM
Thank you for contacting us.
The form uploads seems to be fine at the moment. I was able to attach several files without any issues.
If the issue still persists, what are the file sizes you use?
- snaplashAnswered on January 13, 2015 at 04:40 PM
I'm still having the issue.
I am uploading 12 x .pngs at once, and I have upload the exact same files hundreds of times with no problems.
I am doing this to test my backend system and none of the files are over 2mb and most are under 1.
It keeps failing for some reason, both at home and at work.
- JotForm SupportEltonCrisAnswered on January 13, 2015 at 06:01 PM
Thanks for your reply.
Like Mike, everything seems working normally on my side.
Here's a 30 seconds screen cast while uploading with your form. https://shots.jotform.com/elton/Screencast_06-56_14-01-2015.mp4
I have cleared your form cache here. Would you mind checking it again this time? You may want to check it with different browsers too if you have any.
Let us know how it goes. Thanks and apologies for the inconveniences caused.