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    Dropbox Authentication not working

    Asked by CAManbeck on January 13, 2015 at 03:29 PM

    When I attempt to authenticate Dropbox, I can see on the Dropbox side that the process is completed. But, I am not allowed to move past the authentication step on JotForm.

    dropbox JotForm move step
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    Answered by raul on January 13, 2015 at 04:46 PM

    I made a test on my side using my Dropbox account and was unable to reproduce the issue.

    Please try to clear your browser's cache to see if it helps and also check if you don't have a popup blocker enabled in your browser.

    Let us know if the issue persists.
    Thanks.

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    Answered by Chad on January 13, 2015 at 05:35 PM

    Was able to get in after switching browsers. Chrome worked. I am not sure what the issue was. Could it have been that I was already logged in to DropBox? By logging out and then following the instructions while in Chrome using the authentication process, logging in as part of the process I had success.

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    Answered by Shadae on January 13, 2015 at 06:38 PM

    Hi Chad,

    I am happy to hear that you were able to resolve the issue that you were experiencing.

    When trying on the other browser it may have not registered on JotForm if you were already logged into your Dropbox account. It should however register if you had selected the "Allow" option.

    Please feel free to contact us if you need further assistance.

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    Answered by Gribz  on January 14, 2015 at 02:12 PM

    I had some problems  with some project I had. The data for them were in two different locations, so I need it something that will keep the data in one place  and still anable me to work on the projects from the two places with different data. And at the end found these guys and they helped a lot http://www.forbes.com/sites/benkepes/2014/06/11/cloudhq-enabling-the-central-cloud-storage-hub/

     

    So if anyone is in the same problem, then just look at this for the answers.