What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can we mae changes to emails and have them locked again so that empty fields are not shown?

    Asked by printit on January 13, 2015 at 03:39 PM
    Unlocking the cells negates empty cell omission when response is sent. Is there a way to turn back on the empty cell omission and still do custom edits to a table?
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    JotForm Support

    Answered by david on January 13, 2015 at 04:49 PM

    Unfortunately, hiding empty fields in the notification email only works with the default email notification.  Any changes made to the notification will disable this feature.